PLEASE NOTE THAT DUE TO THE MICROSOFT OUTAGE. WE ARE UNABLE TO RECEIVE / SEND ANY EMAILS.
You can reach us by calling 020 8348 4612 (Mon-Wed-Fri 9am – 5pm; Tue-Thur 9am – 4pm)
In advance of your booking this weekend, we have a couple of reminders for you.
Some info for the day of your booking:
- Our volunteer keyholder will meet you a little before the start of your booking.
- Please do not arrive more than 10 minutes before the start of your booking as you can only access when the keyholder arrives.
- Booking times cannot be changed on the day.
- The keyholder will return a little before the end time. Please ensure you’re all packed up by then, including packing up your rubbish in bags to take with you.
A few important things to note:
- Our keyholder will open the furniture store and you can help yourselves to additional chairs / tables as required.
- If you’d like to connect to the speaker system [Main Hall only], please ask our keyholder and they will turn on the amplifier for you. Please test this before your party starts.
- Main hall only bookings do not include access to the kitchen, this is via the small hall or party package bookings.
- Please note that bouncy castles must be 8ft maximum or below.
RUBBISH and RECYCLING
We require you to bring your own bin bags and take your rubbish away with you. We do permit you to leave your recycling, provided you place it in the correct bins.
DRY MIXED RECYCLING BIN (loose or in a clear sack)
• clean plastic bottles & food containers
• clean foil platters
• cans
• clean cardboard and paper
GLASS BIN
• glass bottles and jars
CLEANING
Please leave the spaces as you found them. In particular:
o Wipe tables, and any other furniture which may have got sticky or dirty
o Clean up any spills on the floor
o Sweep / mop the floors as required
o Please bring your own cleaning cloths and spray for surfaces
o The keyholder will show you where to find mops, brooms and buckets etc
We reserve the right to withhold all or part of your deposit if you –
• overstay your booked time
• leave our spaces, furniture or equipment in an unclean state (refer below)
• leave waste (even if in bags), or litter in our outside areas
• do not sort your recycling
• leave any unwanted items here after your hire (including kitchen equipment, food, drinks, decorations)